Returns and Refunds

Can I return an item?
1) WHEN YOU ARE GOING TO RETURN 5% WILL DEDUCT FROM THE PURCHASED PAYMENT FOR BANK CHARGERS AND HANDLING CHARGERS

How do I return or exchange an item?
2) RETURN POSTAGE CUSTOMER HAS TO BE PAID

What should I do if I receive the wrong item?
3) OPEN / WITH OUT TAG / ANY PERFUME SPRAY/ CRUSH GOODS WON’T ACCEPT AS A RETURN

What should I do if an item is broken or faulty?
4) RETURN FORM HAS TO BE FILLED BY THE CUSTOMER AND SEND TO sales@trendme.lk WITHIN 3DAYS AFTER RECEIVE THE PARCEL

Stock and Availability
5) YOU COULD SEE IN THE PRODUCT PAGE or CALL US OUR HOTLINE

What happens if an item is out of stock?
6) YOU COULD REQUEST A PRODUCT THROUGH  PHONE CALL

I’ve ordered multiple items with different stock availability. When will these be delivered?
5) RETURN PRODUCT HAS TO BE RETURNED TO
TRENDME
WITH IN 14 DAYS FOR DELIVERIES